• BOOKING & SHOPPING POLICIES •
G Beauty Palace Policies: Your Guide to Our Standards
SPA POLICIES
ON YOUR FIRST VISIT
Please, fill out all required forms before your arrival. If you are unable to complete the paperwork before your visit, please arrive 15 minutes early to allow extra time for check-in.
Arriving late will simply limit the time for your consultation, reducing its effectiveness and your pleasure. Your appointment will end on time so that the next guest is not delayed. Patients arriving more than 15 minutes late for their appointment will need to reschedule.
BOOKING POLICIES
Must book an appointment within at least 48 hours in advance. Must use our booking website (gbeautypalace.com at the SERVICES tab)
LIMIT EARLY BOOKINGS
How far in advance can clients start booking? 30 Days
CANCELLATION/RESCHEDULE POLICY
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 48-hour advance notice is required when canceling/rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 48 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
NO-SHOWS
Anyone who either forgets or consciously chooses to forget their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
LATE ARRIVALS
If you arrive within 15 minutes late to your session, it will be shortened in order to accommodate others whose appointments follow yours. Arriving later than 15 minutes to your scheduled appointment, you will be responsible for the “full” session payment. This amount must be paid prior to your next scheduled appointment. Out of respect and consideration to G Beauty Palace and other customers, please plan accordingly and be on time.
RESCHEDULING
Please make it in for your first appointment but we understand when there are unexpected events that happen occasionally in everyone's life. Therefore we will only allow a one-time rescheduling for everyone! There is a limit to rescheduling out of respect and consideration to G Beauty Palace and other customers.
NOTIFICATIONS & AUTOMATION
Emails & SMS Reminders are for Sending a reminder email 24 hours before your session starts, every time a client books, or an SMS reminder 24 hours before your session starts, and Notify your participants when you have to cancel.
PRIVATE STUDIO
G Beauty Palace is a independent small business. Here at G Beauty Palace we freelace meaning we are our own bosses. Our Serivces/treatments all take place in the comfort of our own home. Our private studio is taking place right behind our house in a comfortable porch. We are equip to serve the public and follow the law to perform our serivces at the comfort of our own home. We have an air cooling and heating system, high ceiling fan, and windows for fresh air if needed. We also provide privacy of closing the windows, shutting the blinds, and curtains. All you have to do is come in, relax, and let us do our job!
SANITIZATION
We make sure to keep our studio and work area nice, clean, and tidy. Before COVID-19 started we always made sure to keep our work station, floors, walls, windows, towls, etc is sanitized and clean before a client comes in for their treatment.
PARKING
There is minimum of free parking in drive way so please be mindful. You can also park in front of the house.
CUSTOMER SATISFACTION
We feel that every client deserves the highest level of satisfaction. Should you not be satisfied with your service please let us know immediately. We would also appreciate your feedback. Feedback surveys are available at our REVIEW tab or submit by email at gbeautyy.palace@gmail.com. We want to continue to make each and every visit, the very best!
SPECIAL CONDITIONS
Please notify our Spa Consultant before scheduling your treatments if you have high blood pressure, special physical concerns, diabetes, or are pregnant.
OUIET ENVIRONMEMT
As a courtesy to other guests, please maintain a quiet level of conversation. Cell phones must be turned off when entering G Beauty Palace
VISITOR
We are unable to accommodate guests accompanying clients in the treatment area of the spa.
CLIENTS' RIGHT TO KNOW
We strive to exceed our clients’ needs. We believe that suggesting products best suited for them is as essential as the service we perform. Therefore, our client’s right-to-know policy advises each client on the products and techniques best suited to maximize the benefits of their service.
SHOPPING POLICIES
SHIPPING POLICIES
Regular orders take 3-5 business days.
REFUNDS
Refunds are NOT given once you purchase an item unless G Beauty Palace decided to complete the refund. G Beauty Palace is not responsible for packages lost in the mail or packages after they say delivered. No Refunds.
FULFILLMENT POLICY
Orders are shipped within 3.5 business days from when the order is placed. Once an order ships, you will be notified by email with tracking details. Business days are Monday through Friday. Holidays and Sundays are not included and no shipments are processed on those days. We are only USPS Priority Mail at the moment. G Beauty Palace only ships products in the USA, but world wide shipping is coming soon.
PRIVACY POLICIES
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from gbeautypalace.com. Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.We collect Device Information using the following technologies:- “Cookies” are data files that are placed on your device or computer - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or ANY OTHER PAYMENT TYPES ACCEPTED, email address, and phone number. We refer to this information as “Order Information”.When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:- Communicate with you, and- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Generally to improve and optimize our Site for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use ZYRO. ZYRO is a website builder that helps us to our online store and booking page. You can read more about how Zyro uses your Personal Information on zyro.com. We also use Google Analytics to help us understand how our customers use our website, gbeautypalace.com. We will simply use your personal information for marketing, order fulfillment or communication. We will not share your personal information for any malicious intentions, your personal information is safe with us!
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.Additionally, you can opt-out of some of these services by emailing us gbeautyy.palace@gmail.com or calling us (815)-651-6321
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information at CONTACT US tab or email us at gbeautyy.palace@gmail.com or call us at (815)-651-6321.
MINORS
This website, gbeautypalace.com is not intended for individuals under the age of [[10 years old]].
CONTACT US
For more information about our privacy policies, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at gbeautyy.palace@gmail.com or by calling us (815)-651-6321
TERMS & CONDITIONS
“Seller/we/our/us/G Beauty Palace” means Serious natural beauty.
Sterling, IL 61081 USA
Licensed Esthetician and other certified/licensed aesthics in Illinois USA.
G Beauty Palace is a company licensed business in Illinois USA) and the company's website gbeautypalace.com These terms and conditions are applicable to the supply of beauty products made by G Beauty Palace. This Online Store, gbeautypalace.com is for use by individuals aged 18 years old and over. You should not use the Online Store if you are under this age. If under the age of 18 years old you must have a paraent's consent.
CUSTOMER
This means the person or company to whom this document is addressed.
INTERNATIONAL CUSTOMER
Shall mean, “Customer” from outside the United Kingdom.
WEBSITE
https://gbeautypalace.com or any other subdomains of https://gbeautypalace.com
ONLINE STORE
Shall mean the method by which the Customer browses and purchases the products from G Beauty Palace, being the Website and/or the App.
ORDER
Shall mean the submission of an order for products on the “Online Store” by the “Customer”.
PRICE
The prices of the goods will be as quoted on gbeautypalace.com. We take reasonable care to ensure that the prices of goods are correct at the time when the relevant information was entered into the system. Prices for our goods may change from time to time, because of sales, flash sales, discounts, etc. But changes will not affect any order when purchased and have confirmed. gbeautypalace.com contains a large number of beauty products, so feel free to browse around gbeautypalace.com. We currently take USA currency so prices will be only in "$" USA money
PAYMENTS
Payments online may be made by one of the following payment methods (except International Customers) unless otherwise specified: Major credit cards as listed: Visa, MasterCard, American Express, Maestro, visa Electron, and paypal. If purchasing goods instore you only can pay with the following: Cashapp, Paypal, and cash. You may select only USA currency to view the price of the products on gbeautypalace.com.
DISCOUNTS
Discount or other promotional codes issued by G Beauty Palace from time to time are strictly subject to the individual terms and conditions with which they were issued, which may include, amongst other things, eligibility of use and maximum order value. Certain products may be excluded and you will not be able to use discount codes. We reserve the right to reject or cancel any orders. Discount codes are non-transferable. Any discount code sent to you by email or any other method is confidential and the Customer shall not share this with any other person unless it is a refer a friend :)
PASSING OF ORDERS
G Beauty Palace shall remain the property of the goods until full payment has been made by the Customer and has been received. The Customer will receive the goods once full payment has been confirm by G Beauty Palace. Customers will assume the risk of the products ordered once they have been delivered to the address specified on the Order. G Beauty Palace accepts no liability for undelivered parcels where the Customer provides an incorrect or invalid delivery address and/or fails to collect the Order from the delivery address specified following our reasonable efforts to contact you to deal with this.
ORDERS
Upon placing an Order with G Beauty Palace, the Customer will receive an order acknowledgment and subsequent update email(s). Receipt of order. Order acceptance and the creation of the contract between G Beauty Palace and the Customer will start at the time the products ordered by the Customer are despatched from G Beauty Palace to be delivered to the address supplied by the Customer. G Beauty Palace will take all reasonable care to keep the details of the Customer’s Order and payment secure, but in the absence of negligence on its part, G Beauty Palace cannot be held liable for any loss suffered by customer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Online Store.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we will guarantee the security of your data transmitted to our Online Store; Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Products purchased from G Beauty Palace are not for resale or distribution. G Beauty can at its sole discretion restrict ordering to a maximum of 5 pieces of any individual products and reserve the right to cancel any Orders which are suspected are being purchased for resale or distribution.
G BEAUTY PALACE'S LIABILITY
If we fail to comply with these Terms, we are not responsible for loss or damage of product, we are not responsible for any loss or damage. You agree not to use the product for any commercial, business, or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not in any way exclude or limit our liability for:
1. Fraud or fraudulent misrepresentation
2. Defective products under the Consumer Rights Act 2015.14.
AS A CUSTOMER
You have legal rights to contact us for any of our products that are faulty or not as described. The Customer shall respect all license agreements delivered by the copyright owners. G Beauty Palace cannot be held responsible or liable for any misuses conducted by the Customer or any third party. All trademarks shown on gbeautypalace.com belong to registered owners. You must not use any part of the materials on the Online Store for commercial purposes. Whenever you submit a review or make use of another feature that allows you to upload material to the Online Store, or to make contact with other users of the Online Store, you warrant that you will be accurate and that you will not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist, or racist. We have the right to use the name that you submit in connection with such content and to disclose your identity to any third party who is claiming that any material posted or uploaded by you to G Beauty Palace constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of G Beauty Palace. We have the right to remove any material or posting you make of G Beauty Palace if, in our opinion, such material does not comply with the content standards set out above.
CHANGES TO TERMS & CONDITIONS
We reserve the right to change these terms and conditions at any time but will notify you in advance of such changes.
LAW & JURISDICTION
These terms and conditions are governed and shall be interpreted in accordance with The USA, American Law. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.